--- title: How It Works --- [![Logo](https://www.thedealersconcierge.com/hubfs/Logo.svg "Logo")](https://thedealersconcierge.com?hsLang=en) - [Home](https://www.thedealersconcierge.com) - Product - [How It Works](https://www.thedealersconcierge.com/how-it-works) - [Compliance](https://www.thedealersconcierge.com/auto-dealership-compliance) - [Fraud Prevention](https://www.thedealersconcierge.com/fraud-prevention) - [Digital Deal Jacket](https://www.thedealersconcierge.com/digital-deal-jacket) - [Pricing](https://www.thedealersconcierge.com/pricing) - Solutions - [Company](https://www.thedealersconcierge.com/company) - Resources - Guides - [Dealer’s Guide to Buy Backs Prevention](https://www.thedealersconcierge.com/dealers-guide) - [Why Most “ID Verification” Fails — And What Dealers Must Do Instead](https://www.thedealersconcierge.com/id-fraud-prevention) - [FAQ](https://9384091.hs-sites.com/faq?hs_preview=LweCVnyp-212411143263) - [Learning Center](https://www.thedealersconcierge.com/blog) - [Demo](https://www.thedealersconcierge.com/demo) [Login](https://dashboard.mytdc.net/) [![Logo](https://www.thedealersconcierge.com/hubfs/Logo.svg "Logo")](https://thedealersconcierge.com?hsLang=en) [Login](https://dashboard.mytdc.net/) - [Home](https://www.thedealersconcierge.com) - Product - [How It Works](https://www.thedealersconcierge.com/how-it-works) - [Compliance](https://www.thedealersconcierge.com/auto-dealership-compliance) - [Fraud Prevention](https://www.thedealersconcierge.com/fraud-prevention) - [Digital Deal Jacket](https://www.thedealersconcierge.com/digital-deal-jacket) - [Pricing](https://www.thedealersconcierge.com/pricing) - Solutions - [Company](https://www.thedealersconcierge.com/company) - Resources - Guides - [Dealer’s Guide to Buy Backs Prevention](https://www.thedealersconcierge.com/dealers-guide) - [Why Most “ID Verification” Fails — And What Dealers Must Do Instead](https://www.thedealersconcierge.com/id-fraud-prevention) - [FAQ](https://9384091.hs-sites.com/faq?hs_preview=LweCVnyp-212411143263) - [Learning Center](https://www.thedealersconcierge.com/blog) - [Demo](https://www.thedealersconcierge.com/demo) [Login](https://dashboard.mytdc.net/) # How TDC Protects Every Deal From the moment a customer enters information to the moment a deal is delivered, TDC enforces your compliance requirements across the entire deal cycle—without slowing your team down. [Schedule A Live Demo](https://www.thedealersconcierge.com/demo?hsLang=en) ![TDC Dealer Dashboard](https://www.thedealersconcierge.com/hubfs/Team%20(2).svg) ![Vector](https://www.thedealersconcierge.com/hubfs/Vector.svg) ###### **TDC** enforces your compliance requirements across the entire deal cycle using three core principles. ## The Three Principles Behind TDC’s Enforcement System ![Intelligence](https://www.thedealersconcierge.com/hs-fs/hubfs/Intelligence.png?width=200&height=200&name=Intelligence.png) 1\. Intelligence Every deal is different. **TDC** analyzes the deal structure, vehicle, trade-in, and regulatory requirements and determines exactly what tasks, documents, forms, and disclosures are required for that specific deal. ![Automation](https://www.thedealersconcierge.com/hubfs/Group%201311-1.svg) 2\. Automation **TDC** handles what can be automated—fraud checks, ID verification steps, form generation, disclosure delivery, document staging—so your team isn’t relying on memory. ![Enforcement](https://www.thedealersconcierge.com/hubfs/Vector-2.svg) 3\. Enforcement For required steps that must be completed manually, **TDC** makes them unskippable. If a disclosure, form, verification, or document is missing, the deal simply cannot progress until it’s completed. Only authorized staff can override—and all overrides are logged. #### What This Means for Your Dealership One System Sales, Fraud Prevention, and F&I operate in a single, enforced workflow. Faster Deals Your team completes fewer manual tasks. F&I gets cleaner deals.Customers move through the process faster. Complete Protection Beyond just the regulatory requirements. No skipped steps, no missing documents, no guessed data. Every deal is protected from lender buybacks, fraud disputes, and documentation and regulatory disclosure challenges. Zero Gaps No more guessing whether a deal will hold. You have defensible proof for every step. ![Vector Right](https://www.thedealersconcierge.com/hubfs/Vector%20Right.svg) ## How TDC Works: The Complete Process This is the **full workflow**, from the customer’s first input to your final digital deal jacket. Here is how TDC protects every deal in your store—end-to-end, automatically, and without slowing your team down. - Step 1 — Customer Intake & Customer Tools - Step 2 — Deal Analysis & Automations - Step 3 — Enforcement & Final Digital Deal Jacket #### A. Customer Intake (Kiosk + Portal) TDC begins with customer-entered, not dealer-entered, data. ![Picture (2)-4](https://www.thedealersconcierge.com/hs-fs/hubfs/Picture%20(2)-4.png?width=596&height=501&name=Picture%20(2)-4.png) Kiosk Onboarding - Customers authenticate with a one-time passcode (OTP) sent to their phone, creating proof that they entered their own information. - They scan their ID and documents; TDC automatically reads and pre-fills core data (name, address, DOB, license number). - Credit applications are completed with mostly pre-filled data—customers simply verify and add income/employment details. - All required compliance consents are displayed clearly, signed digitally, timestamped, and delivered automatically. Buyer Portal - Progress is saved automatically, allowing customers to return later without re-entering information or repeating steps. - Customers can log into their Portal via any device. ![Vector](https://www.thedealersconcierge.com/hubfs/Vector.svg) #### B. Customer Tools (Glove Box & Secure Sharing) ![Picture (3)-3](https://www.thedealersconcierge.com/hs-fs/hubfs/Picture%20(3)-3.png?width=596&height=501&name=Picture%20(3)-3.png) Digital Glove Box - All disclosures and purchase-related documents are delivered directly into the customer’s portal. - Customers can store and access these documents anytime. Secure Document Sharing - Customers can upload scans or photos of required documents directly from their device. - Dealership staff can send documents back securely through the same portal. #### A. Rules Engine: Deal-Specific Analysis Once deal details are entered, TDC’s rules engine analyzes the full structure of the transaction. ![Copy of Copy of Copy of Red Flags Status (400 x 600 px)](https://www.thedealersconcierge.com/hs-fs/hubfs/Copy%20of%20Copy%20of%20Copy%20of%20Red%20Flags%20Status%20(400%20x%20600%20px).png?width=400&height=600&name=Copy%20of%20Copy%20of%20Copy%20of%20Red%20Flags%20Status%20(400%20x%20600%20px).png) Deal Metrix - Finance type - Vehicle purchase type - Trade-in status - State and federal requirements - Your dealership’s internal requirements - Red Flags results - Identity discrepancies **Outcome:**TDC determines *exactly* which compliance tasks are required for that specific deal. ![Vector](https://www.thedealersconcierge.com/hubfs/Vector.svg) #### B. Automations: Tasks TDC Handles Automatically While your team works the deal, TDC automatically completes many steps in the background. ![Copy of Copy of Copy of Red Flags Status (400 x 600 px) (300 x 450 px) (1)](https://www.thedealersconcierge.com/hs-fs/hubfs/Copy%20of%20Copy%20of%20Copy%20of%20Red%20Flags%20Status%20(400%20x%20600%20px)%20(300%20x%20450%20px)%20(1).png?width=300&height=450&name=Copy%20of%20Copy%20of%20Copy%20of%20Red%20Flags%20Status%20(400%20x%20600%20px)%20(300%20x%20450%20px)%20(1).png) Impact These automations remove **15+ manual tasks from every deal**, reducing bottlenecks and preventing skipped steps. #### A. Tasks Section For steps that require human action, TDC enforces completion. ![Task List Section on dealership dashboad](https://www.thedealersconcierge.com/hs-fs/hubfs/To%20Do%20List.png?height=2000&name=To%20Do%20List.png) Unskippable Tasks Examples - Income / housing expense verification - Additional ID uploads - Missing documents uploads (trade registration, insurance, titles) - E-signing of internal forms - Identity verification quizzes (when Red Flags require it) The deal cannot advance until these tasks are completed.  Only authorized staff can override—every override is logged with who, what, and why. ![Vector](https://www.thedealersconcierge.com/hubfs/Vector.svg) #### B. Final Output: Complete Digital Deal Jacket TDC automatically produces a full, audit-ready jacket containing: ![Deal Jacket on dealership dashboard](https://www.thedealersconcierge.com/hs-fs/hubfs/Deal%20Jacket.png?width=1336&height=840&name=Deal%20Jacket.png) Audit Ready Deal - Every required form, signed and timestamped - All disclosures delivered to the customer - All customer-entered data with audit trail - All compliance checks completed and recorded - All uploaded documents organized in place - A full chronological activity log Why it Matters  If a regulator or any reviewing party later needs to confirm income, identity, or disclosures, you have exact proof of every customer action and every required step—searchable, timestamped, and defensible  ![Vector Right](https://www.thedealersconcierge.com/hubfs/Vector%20Right.svg) ## Questions Dealers Ask Most About TDC Workflow: ![Picture (1)-2](https://www.thedealersconcierge.com/hs-fs/hubfs/Picture%20(1)-2.png?width=576&height=428&name=Picture%20(1)-2.png) How does TDC enforce compliance throughout the deal cycle? TDC analyzes each deal, determines required tasks, automates what can be automated, and makes all remaining human steps unskippable. A deal cannot progress until every required disclosure, verification, and document is completed. How does TDC prevent skipped steps by my staff? TDC consolidates the entire workflow into one system and enforces completion of required steps. Manual tasks like income verification, ID uploads, and additional documents must be completed before the deal can advance, and overrides are fully logged. ![Vector](https://www.thedealersconcierge.com/hubfs/Vector.svg) What parts of the process does TDC automate? **TDC** automates identity checks, license verification, form generation and staging, disclosure delivery, vehicle history reports, open recall checks, internal forms staging, and document routing—removing 15+ manual tasks per deal. Does TDC slow down my sales process? No. **TDC** speeds it up by automating 15+ manual steps per transaction, reducing data entry, eliminating trips to the copier, and delivering a complete, organized deal jacket directly to F&I—so deals move faster from Sales to Finance with fewer delays. ![Dealer Logos 500 X 500 (5)](https://www.thedealersconcierge.com/hs-fs/hubfs/Dealer%20Logos%20500%20X%20500%20(5).png?width=500&height=500&name=Dealer%20Logos%20500%20X%20500%20(5).png) ![Vector Right](https://www.thedealersconcierge.com/hubfs/Vector%20Right.svg) ## See TDC in Your Dealership Transform your compliance process from manual and inconsistent to enforced and audit-ready. 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